Voice AI

Voice AI is the umbrella term for AI systems that work with spoken language: text-to-speech (generating voice from text), speech-to-text (transcribing voice into text), voice cloning, and fully conversational voice agents that can hold a two-way spoken conversation. It powers smart speakers, in-car assistants, customer support voice bots, and voice-based AI agents embedded in apps and websites.

As AI interactions expand beyond typed chat into voice — smart speakers, voice assistants, in-car AI, phone-based support agents — brand visibility increasingly means being findable and correctly represented in spoken answers too, not just text-based ones. Voice AI is also how many businesses now automate customer-facing conversations at scale.

A company might deploy a voice agent to handle inbound support calls, or use voice cloning to keep a consistent brand voice across every video and ad. ElevenLabs offers both realistic voice generation and conversational voice agents built for this. (Affiliate link — LazyCats AI may earn a commission at no extra cost to you.)