Do prices include VAT?
Prices are shown exclusive of VAT and applicable taxes unless checkout says otherwise. The final amount for your location is shown before you pay.
Can I use LazyCats for client work as an agency?
Yes, and Agency and Scale are built for it: five or twenty sites, project switching, white-label exports and shareable links you can send to clients.
Can I share my login with my team or my clients?
No. Logins are per organisation, and credential sharing is grounds for suspension. Serving clients is supported — that's what white-label reports are for.
What if my payment fails?
We retry and email you. After 14 days of non-payment the account goes read-only rather than being deleted, and your data is kept for 30 more days.
How do I cancel, and what happens to my data?
Cancel from account settings. Cancellation stops future renewals; you keep access until the end of the period you've paid for.
Is billing monthly or annual, and does it renew automatically?
Both are available, and annual saves roughly 20%. Subscriptions renew automatically until you cancel, and you can cancel any time from account settings.
Do you offer a free trial?
There's no time-limited trial. Instead, the free audit gives you a real audit of your real site with no credit card — your actual score, before you pay.
What happens when I downgrade?
The change takes effect at the end of your current billing period, so you keep what you paid for. Sites beyond the new limit go read-only, not deleted.
What happens when I upgrade mid-month?
Stripe pro-rates the price difference, so you only pay for the remainder at the higher rate. Your re-audit allowance is granted in full immediately.
Can I add several sites at once?
On Scale, yes — up to five URLs in a single operation. They're processed one after another, because running them in parallel would hit rate limits.
How many sites can I add on each plan?
One site on Free and Starter, five on Agency, twenty on Scale. Scale is capped at twenty, not unlimited — contact us before subscribing if you need more.